Contact & Support

    We're here to help.

    CareHalo360 is designed to feel simple and supportive, and so is our support. If you have questions about setup, billing, privacy, or anything else, our team is here to help.

    Calm home workspace with natural light

    CareHalo360 is designed to feel simple and supportive, and so is our support.

    If you have questions about setup, billing, privacy, or anything else, our team is here to help.

    How to Reach Us

    Response Time

    We aim to respond within 1 business day.

    What We Can Help With

    Setup and onboarding questions
    Billing or subscription changes
    Device returns or replacements
    Privacy or data questions
    General product support

    If you're not sure where to start, just reach out.

    A Note on Emergencies

    CareHalo360 is not an emergency service. If you or someone else is in immediate danger, please contact 911 or local emergency services.