What happens in the room
- The camera sees the room, like any camera
- The Halo turns each person into 17 dots on the body, right there on the wall
- It watches only those dots to tell standing, sitting or on the floor
Nobody can watch. That's the point.
The CareHalo360 Halo is a camera, and we say so up front. It sees the room like any camera. But it turns each person into 17 dots right there on the wall, and no person, not staff, not family and not us, can ever watch a live picture of the room.
The Halo works with 17 dots like these, not with video.
What the camera sees, and what the Halo keeps
What it never does
- Record or send video
- Offer a live view anyone can watch
- Try to recognize faces or who someone is
- Listen. There is no microphone
What leaves the room
On a normal day, no pictures and no video. The Halo does its thinking right there on the wall. It only sends a quick check-in so we know it is plugged in and working.
Only at the moment of a fall does it take a blurred picture and send it with the alert to the people on that room's list. The picture is deleted from our server after 2 days. If you'd rather have no pictures at all, one setting turns them off.
- No video is recorded, stored or sent
- Only the people on a room's list get its alerts
- Pictures are blurred and deleted from our server after 2 days
- Pictures can be turned off completely in settings
- We never sell personal information
Why there is a picture at all
One blurred picture, taken only when a fall happens, answers the questions everyone asks next.
How serious is it?
The person answering can see right away whether to run or to call 911.
Was it a real fall?
If someone just sat down on the floor, everyone can see it was a false alarm.
What do we report?
Communities have evidence for the incident report their state requires.
What happened to Mom?
Families can see what happened and decide how to help.
Don't want pictures? Turn them off in settings and no image ever leaves the room. You still get the call, the text and the notification.
You stay in control
Residents, families and communities decide who is on the list. Anyone can step off it at any time.
- You choose who gets alerts. For each room, and in what order.
- Anyone can stop alerts. Reply STOP to any text, or tap “Remove me” in any alert.
- Cancel anytime. Send the Halo back and it is done.
Want the details?
Our privacy policy explains exactly what we collect and why. Our security page covers how information is protected, and the SMS terms cover text alerts. Questions? Call (832) 497-7844 or email support@carehalo360.com.